Mehdi Elgheur

Mehdi Elgheur

Project Execution | API Integrations | SaaS Delivery | Customer Experience Optimization

Product Thinking

With a customer-first mindset, I led the design and delivery of API integrations that simplified complex workflows. I transformed onboarding into a seamless experience through tailored support, intuitive documentation, and strategic data mapping. Leveraged usage analytics to uncover growth opportunities—growing product revenue to over $1M while enhancing user satisfaction.

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Product Thinking

With a customer-first mindset, I led the design and delivery of API integrations that simplified complex workflows. I transformed onboarding into a seamless experience through tailored support, intuitive documentation, and strategic data mapping. Leveraged usage analytics to uncover growth opportunities—growing product revenue to over $1M while enhancing user satisfaction.

Product Thinking

With a customer-first mindset, I led the design and delivery of API integrations that simplified complex workflows. I transformed onboarding into a seamless experience through tailored support, intuitive documentation, and strategic data mapping. Leveraged usage analytics to uncover growth opportunities—growing product revenue to over $1M while enhancing user satisfaction.

Premium UX Template for Framer

Project Management

Focused on enabling smooth and scalable payment experiences for enterprise clients like Citibank and Marriott. Delivered high-stakes initiatives by translating business goals into clear, actionable plans. Collaborated cross-functionally to align timelines, dependencies, and deliverables, ensuring every user journey was backed by seamless execution.

Premium UX Template for Framer

Project Management

Focused on enabling smooth and scalable payment experiences for enterprise clients like Citibank and Marriott. Delivered high-stakes initiatives by translating business goals into clear, actionable plans. Collaborated cross-functionally to align timelines, dependencies, and deliverables, ensuring every user journey was backed by seamless execution.

Project Management

Focused on enabling smooth and scalable payment experiences for enterprise clients like Citibank and Marriott. Delivered high-stakes initiatives by translating business goals into clear, actionable plans. Collaborated cross-functionally to align timelines, dependencies, and deliverables, ensuring every user journey was backed by seamless execution.

Premium UX Template for Framer

Business Analytics

I built custom portals that streamlined rating for major insurance carriers. This included translating legacy Excel logic into maintainable code, while standing up scalable support systems that prioritized speed, simplicity, and user trust. I also created dashboards and documentation that turned support into a proactive, user-aligned function.

Premium UX Template for Framer

Business Analytics

I built custom portals that streamlined rating for major insurance carriers. This included translating legacy Excel logic into maintainable code, while standing up scalable support systems that prioritized speed, simplicity, and user trust. I also created dashboards and documentation that turned support into a proactive, user-aligned function.

Business Analytics

I built custom portals that streamlined rating for major insurance carriers. This included translating legacy Excel logic into maintainable code, while standing up scalable support systems that prioritized speed, simplicity, and user trust. I also created dashboards and documentation that turned support into a proactive, user-aligned function.

Premium UX Template for Framer

Certifications

Each certification reflects my commitment to mastering the tools, frameworks, and methodologies that drive scalable, user-centric product delivery. From technical depth in SQL and API integrations to strategic execution via PMP certification, these credentials reinforce my ability to translate complexity into clarity—bridging business goals with engineering execution across SaaS ecosystems.

  • 01

    SQL and Databases Mastery

    Complete SQL and Databases Bootcamp: Zero to Mastery [2022]

  • Project Management Professional (PMP)

    Project leadership and expertise in any way of working: predictive, hybrid or agile [2023]

    02

  • Google Data Analytics

    In Progress [2025]

    03

  • AWS Certified Solutions Architect

    In Progress [2025]

    04

Certifications

Each certification reflects my commitment to mastering the tools, frameworks, and methodologies that drive scalable, user-centric product delivery. From technical depth in SQL and API integrations to strategic execution via PMP certification, these credentials reinforce my ability to translate complexity into clarity—bridging business goals with engineering execution across SaaS ecosystems.

01

SQL and Databases Mastery

Complete SQL and Databases Bootcamp: Zero to Mastery [2022]

Google Data Analytics

In Progress [2025]

03

Project Management Professional (PMP)

Project leadership and expertise in any way of working: predictive, hybrid or agile [2023]

02

AWS Certified Solutions Architect

In Progress [2025]

04

Certifications

Each certification reflects my commitment to mastering the tools, frameworks, and methodologies that drive scalable, user-centric product delivery. From technical depth in SQL and API integrations to strategic execution via PMP certification, these credentials reinforce my ability to translate complexity into clarity—bridging business goals with engineering execution across SaaS ecosystems.

  • 01

    SQL and Databases Mastery

    Complete SQL and Databases Bootcamp: Zero to Mastery [2022]

  • Project Management Professional (PMP)

    Project leadership and expertise in any way of working: predictive, hybrid or agile [2023]

    02

  • Google Data Analytics

    In Progress [2025]

    03

  • AWS Certified Solutions Architect

    In Progress [2025]

    04

Toolbox:

Toolbox:

Figma

Figma

Figma

Airtable

Airtable

Airtable

Microsoft Excel

Microsoft Excel

Microsoft Excel

Microsoft Project

Microsoft Project

Microsoft Project

Metabase

Metabase

Metabase

Postman

Postman

Postman

Hubspot

Hubspot

Hubspot

ChatGPT

ChatGPT

ChatGPT

Azure DevOps

Azure DevOps

Azure DevOps

JIRA

JIRA

JIRA

Zendesk

Zendesk

Zendesk

Monday.com

Monday.com

Monday.com

Asana

Asana

Asana

Confluence

Confluence

Confluence

Notion

Notion

Notion

+ More

+ More

+ More

Skillset:

Skillset:

XML

XSLT

JSON

SQL

API Integrations

Data Querying & Analysis

KPI Development & Reporting

Agile Methodology

Technical Documentation

Sprint Planning

Backlog Refinement

Stakeholder Management

Product Roadmap

Release Planning & Coordination

Requirements Gathering & Analysis

+ More

Experience

Experience

Product Lead, Integrations

Product Lead, Integrations

Product Lead, Integrations

HeraldAPI

HeraldAPI

HeraldAPI

Oct 2024 - Present

Oct 2024 - Present

Senior Technical Project Manager, Payments

Senior Technical Project Manager, Payments

Senior Technical Project Manager, Payments

FreedomPay

FreedomPay

May 2022 - Oct 2024

May 2022 - Oct 2024

Senior Business Analyst

Senior Business Analyst

Senior Business Analyst

Zywave (ClarionDoor)

Zywave (ClarionDoor)

Nov 2018 - May 2022

Nov 2018 - May 2022

Project Manager

Project Manager

Project Manager

Signant Health

Signant Health

Nov 2016 - Nov 2018

Nov 2016 - Nov 2018

Frequently asked questions

What do you like to do outside of work?

Where do you see yourself in 5 years?

Favorite food?

What do you like to do outside of work?

Where do you see yourself in 5 years?

Favorite food?

What do you like to do outside of work?

Where do you see yourself in 5 years?

Favorite food?